The Operational Excellence Expert
The Operational Excellence Expert
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The Op Ex Expert

The Who

The What

The What

  Charles Cox has more

 than four decades of performance improvement experience in transactional and manufacturing environments.  He is a Certified Master Black Belt, and has presented at the 2021 and 2022 World Conferences on Quality and Improvement. In addition, Charles has saved clients millions of dollars by streamlining existing proce

  Charles Cox has more

 than four decades of performance improvement experience in transactional and manufacturing environments.  He is a Certified Master Black Belt, and has presented at the 2021 and 2022 World Conferences on Quality and Improvement. In addition, Charles has saved clients millions of dollars by streamlining existing processes, as well as designing new products and services - and the processes for delivering them - and helping organizations leverage new opportunities in a timely manner. 

The What

The What

The What

Charles assists organizations in understanding, implementing and monitoring improvement projects of many types, often training and facilitating the organization’s personnel in order to build internal resources and capability to solve problems and leverage opportunities. His work assists in fundamentally changing enterprise operations and 

Charles assists organizations in understanding, implementing and monitoring improvement projects of many types, often training and facilitating the organization’s personnel in order to build internal resources and capability to solve problems and leverage opportunities. His work assists in fundamentally changing enterprise operations and organizations’ competitive position in the market.  He has applied his passion for customer-focused, disciplined, rapid improvement in the Americas, Africa, Asia, Australia, and Europe.  

The Why

The What

The Why

Like any other activity, the setting up and running of a formal, on-going improvement effort can be evaluated on a profit and loss basis. Many organizations are wary of establishing a structured improvement initiative because of uncertainties about the cost and demands on people’s limited time. However, one of the highest return activitie

Like any other activity, the setting up and running of a formal, on-going improvement effort can be evaluated on a profit and loss basis. Many organizations are wary of establishing a structured improvement initiative because of uncertainties about the cost and demands on people’s limited time. However, one of the highest return activities that any company can engage in is establishing 

a structured Operational Excellence Initiative. 

When well-known integrated elements are applied 

- and consistently followed - the downside is minimal.

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